Customer Reviews and Feedback

With our 5 Star Google rating, we believe we're only as good as the last job we did, so we really rely on our customers to give us feedback to help us to keep improving our service. We Are Checkatrade vetted and, unlike some other trade review services, Checkatrade contact the customer to verify they actually exist so that you know the feedback that you are reading is legitimate. Additionally Checkatrade ensures that the tradespeople they represent have up to date and valid insurance at all times.


Finding a tradesperson that you can trust can be difficult but we will always ask for feedback as it keeps us on our toes and ensures you get the best service. You can leave and check reviews on Checkatrade, Google, Trustpilot or our Facebook page

Terry came out in the early hours to identify and solved a problematic toilet that had just flooded, friendly guy and really efficient for what would normally be considered an 'out of hours' time! Great service, recommend! Thanks!

Thank you for your courteous and quick service to a simple plumbing job. I will certainly recommend your company and use your company again when needed.

I would happily recommend West Street Plumbers. They are professional and pragmatic with their advice and experience. As a landlord I have used many plumbers in the past. I intend to use West Street moving forward as my default plumbers.

Trouble-free service. Prompt, friendly and competent. Finished in exactly the quoted time, and to the quoted price. Recommended

Helen Burr

Our boiler stopped working on the coldest Friday night of the year so far. We rang Terry first thing on Saturday, and he arrived within the hour. The fan had broken. Terry located, collected and fitted a new fan, and we had heating and hot water within two hours of him first arriving. A friendly, efficient and professional service from beginning to end. We would recommend Terry to everyone and will definitely be using West Street Plumbers in the future. Many thanks.

Mo Jahami

I am the concierge at Percy Laurie House Upper Richmond Road and find Terry to be reliable,professional and very honest with his prices. I highly recommend him as will all our residents he has worked for

 Find Us                                       

11 West Street, Ewell
Epsom, Surrey
KT17 1UZ

 Customer Info       

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